Datuk vs Mass Community - Maxis AGM

Well, what else can I rant about since I am not at PPS 2nd anniversary bash. Was intending to go but my friend could not make it, plus I really do not know how to get there. Well, hope that we can have another gathering soon. Would like to meet fellow bloggers who share the same passion as I do.

First let me just inform you that my blog concentrates on imparting ramblings on my life that I learn from and motivate others to do the same.

Attended the Maxis AGM for the first time today and would like to mention how I noticed the differences between those highly ranked people of Maxis and those shareholders or proxies who came every once a year to complain on every minute details they can find about Maxis. I was ablre to group those who stood up to complain into 4 types: Housewife, Business Analyst, Accountant and Businessman, all retired from their current professions. You could see how tantrums and complains were thrown all over the room by a slight frustration while lining up to get their door gift. And to think that the shareholders are getting RM100 worth of doorgifts like SIM, 3G SIMs and Hotel food voucher, they still manage to complain on every single detail. I was impressed by the way the Datuk Sri Megat who was the chairman of Maxis answered with such composure even though the reputation of his company has been tarnished by the strong words used by the fellow speakers. I believe he understood the importance of their comments and the value their investment bring to the company and would listen and learn from every point. The CEO, CFO and CTO of Maxis also spoke up, spewing as much facts and data as they can to back up their claims and to refute the frustrations of the shareholders. These truly sets them apart, professionalism at their best. I was in awe and respected the leaders of Maxis for taking accountability for all feedback and gracefully answered all queries. I also truly admire the fellow shareholders for speaking up. They managed to voice up their frustration noone among the staff could have done, fearing that we would be fired if we do. However, these feedbacks are those that help us grow and improve.

People in an organisation have been trained to work and listen, decision-making is a rarity here. (well, now you know which company I work for). People are afraid to take accountability and responsibility, creating a community that is complacent. I do hope that not all of us employees are like that or else how would we grow the company? The employees are the asset of a company and everyone should not only work but add value to the company. In an organization, there are 3 different types of people: one who does what is expected, one who does less than expected and one who does more than expecetd. The last group is the ones who will add value and improve the organization as a whole. Be the one who does more that is expected in order to go far. Even if you don't, at least you can say you contributed and learnt. :)